Our People Are Our Business

More than 15 years ago, Don Peppers and Martha Rogers, Ph.D. put one-to-one customer relationships on the business map. Since then, our consultants have been in the trenches, crafting one-to-one strategies proven to deliver. Peppers & Rogers Group draws the best and brightest thinkers and doers in the customer strategy business. Because of our reputation, we attract a diverse group of practitioners who share talent, discipline, and a passion for furthering a philosophy of customer centricity.

Our expertise cuts across the major vertical industries and functional areas. Our customer strategists have a deep understanding of the most powerful value levers. With offices around the globe, we support clients on six continents.

With a market that's constantly changing, we are always looking for innovative thinkers to join our organization.

meet: Zeynep

Senior Consultant

My Work: I have over 10 years of international experience in project management with a focus on operational strategy, operational efficiency, business and service development. I help clients from different sectors develop customer centric marketing and service strategies. This involves designing and implementing initiatives that enhance customer satisfaction and strengthen the company's position in the market. Additionally, I develop organic and inorganic growth strategies for companies through company capability assessment, region-wide industry research and in-depth feasibility analyses.

My Hobbies: I enjoy being exposed to different cultures through their history, the way of life and the food. Having traveled to over 30 countries in 4 continents, I always plan for my next trip across the world. I also like cooking and creating my own recipes by combining different flavors and ingredients from different parts of the world.

My favorite business book:Good to Great by Jim Collins because it outlines a concise, yet attainable roadmap for companies that aim for substantial improvements in their long term performance.

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