Martha Rogers on Stage

Martha Rogers in Action

Recognized as the foremost authority on solving business challenges through customer-centric strategies, Martha Rogers, Ph.D. is a bestselling author, business visionary and highly sought-after speaker. Along with partner Don Peppers, Martha has been advising executives for more than two decades on how to think differently about their business to meet ever-emerging challenges and find long-term success.

Below you can sample some recent clips of Martha in action.

Martha Rogers on Managing Your Most Valuable Asset
Organizations have sales managers, branch managers, store managers, Webmasters, brand managers – someone overseeing almost every aspect of the business. But in this clip, Martha Rogers asks a critical question: who within the enterprise is managing the company's most valuable asset – its customers? Watch the video >>
Martha Rogers on Empowering Employees
USAA, FedEx, Stena. What do these companies have in common? They've empowered their employees to create the kinds of customer experiences that build value over time. In this clip, Martha Rogers explains how they're making it happen. Watch the video >>
Martha Rogers on Maximizing the Value of Each Individual Customer
Why is it important to have relationships with customers? It's not just about good service or personalized marketing communications. Here, Martha Rogers explains how businesses can build trusted relationships to maximize the value of every customer. Watch the video >>

To bring Martha Rogers to your next event, contact Peppers & Rogers Group today.