Don Peppers on Stage

Don Peppers In Action

Recognized for almost 20 years as one of the world's premier business thinkers, Don Peppers has addressed hundreds of audiences across the globe delivering his vision for the future of business and the role that connected customers and empowered employees play in it.

Below you can sample some recent clips of Don in action.

Don Peppers on Customers as a Business' Scarcest Resource
Along with co-founding partner Martha Rogers, Don Peppers built Peppers & Rogers Group on the fundamental concept that customers are a company's most valuable asset. Here, Don talks about building trusted relationships and maximizing the value of the customer asset. Watch the video >>
Don Peppers on Return on Customer
With their bestselling book Return on Customer, Don Peppers and Martha Rogers introduced a new metric that will change the way executives think about managing their business. Watch the video >>
Don Peppers on Taking the Customer Perspective
Customers are the only reason we're in business, but too many companies fail to take the customer's perspective when developing their business strategy. Watch the video >>
Don Peppers on Trusted Relationships
Research shows that a customer's ability to trust a company is the key indicator of her willingness to do business with the organization. Here, Don Peppers defines trust as the combination of competence and intent – and explains why dedicating resources to build trusted relationships is good business. Watch the video >>
Watch the full promotional video >>

To bring Don Peppers to your next event, contact Peppers & Rogers Group today.