Client Case Studies: Managed Analytics in Action
The expertise of the Peppers & Rogers Group's managed analytics team reaches across various industries and geographies. Below are a few examples that demonstrate the depth of our analytics capabilities.
Featured Case Study: All-State Legal - All-State Legal partnered with Peppers & Rogers Group's managed analytics team to develop a strategy for best utilizing the wealth of customer data the company had collected over the years. More >
Auto: Leading European Auto Manaufacturer - The organization sought to understand the aftersales and service needs of their customers, then implement a loyalty program to decrease churn. More >
Healthcare: Leading Pharmaceutical Company - The world's 10th largest pharmaceutical company was looking to take a customer-focused approach to the launch of a new psychiatric drug. More >
Healthcare: Major Pharmaceutical Company - This pharmaceutical giant wanted to prioritize their customers according to their value in order to better understand their needs. More >
Manufacturing: Large Equipment Manufacturer - A leading equipment manufacturer used analytics to better understand its customers' value. More >
Manufacturing: Award-Winning Manufacturer - A leading manufacturer wanted to learn how their customers differ by value and needs, and respond with personalized services, products and communications. More >
Manufacturing: Top Manufacturer - This manufacturer of international brand and commercial trucks looked to Peppers & Rogers Group to help them understand the value of their prospects and customers in order to reach their bold revenue target. More >
Retail: Leading Eastern European Department Store - A leading Eastern European department store decided a one-to-one customer relationship strategy was necessary to create a customer-centric business model and improve loyalty. More >
Technology: Major IT Management Software Company - This major IT management software company used analytics to gain a deeper understanding of their customer base and improve customer acquisition rates and integrate findings into future renewal processes.More >
Technology: Top Gaming Company - This leading global interactive entertainment software company used analytics to turn it's email marketing around. More >
Travel: Major US Resort Company - Founded in 1927, the vacation company operates nearly 50 resorts and opened a timeshare program in 1984. The company wanted to acquire high lifetime value owners and understand and leverage their needs. More >
Transportation & Logistics: Leading International Logistics Company - The company is a provider of international and domestic express package delivery, freight forwarding and logistics services. They wanted to identify the potential of the existing customers to develop customized customer strategies. More >
Transportation & Logistics: US Logistics Company - In order to gain a competitive advantage, this organization set out to adopt a more customer-centric approach to their marketing that would ultimately help them generate revenue by getting, retaining and growing their customer base. More >