1to1 Media’s Ginger Conlon Named a Top CRM Influencer

Stamford, CT – 27 February, 2012 – Ginger Conlon, editorial director of 1to1 Media, has been
named one of the "Top 25 CRM Influencers You Should Be Watching" by Zoho.com. The distinction highlights both her social presence and commitment to the award-winning Think Customers: The 1to1 Blog.

Zoho.com, which offers a suite of online business, productivity, and collaboration applications, compiled its list to highlight those who maintain an active social profile within the CRM and customer engagement realm. The list connects customer-driven environment builders with the top influencers in the field.

Said to be "one of the strongest editorial voices in CRM," Conlon oversees the day-to-day editorial operations of Peppers & Rogers Group's award-winning publication division, 1to1 Media, its website, e-newsletter, and Think Customers, along with executive journal Customer Strategist. Conlon, a 25-year industry veteran, regularly speaks at events, and has both contributed to and edited several books on customer strategy. Recently, Conlon was appointed to the board of directors of the Customer Experience Professionals Association (CXPA).