Peppers & Rogers Group Names New Partners :

August 13, 2010; Dubai, UAE
Global management consultancy, Peppers & Rogers Group named Gokhan Gumuslu and Gurol Kurt as partners today.

A New Approach to Government: Citizen Centricity :

August 4, 2010; Dubai, UAE
A new white paper about Integrated Public Service Delivery from Peppers & Rogers Group

Gartner & 1to1 Media Announce Winners of the 2010 CRM Excellence Awards :

June 22, 2010, Norwalk,CT
Gartner, Inc. and 1to1 Media announced the five winners of the Gartner & 1to1 CRM Excellence Awards.

Retail Banking Benchmark Shows the Quality of the Customer Experience Translates into Business Outcomes :

June 10, 2010; Madrid, Spain
Peppers & Rogers Group and the European Financial Management and Marketing Association released the results the Customer Experience Benchmark: Retail Banking 2010 today.

Peppers & Rogers Group and SAS present “Differentiating Customer Experience through Analytical CRM” to the Banking Sector :

May 26, 2010; Istanbul, Turkey
Peppers & Rogers Group and SAS co-hosted an analytical CRM summit for banking sector executives.

Martha Rogers, Founding Partner of Peppers & Rogers Group, Contributes to DMA's Latest Issue of Point :

May 10, 2010; New York, NY
Customer Strategy guru, Martha Rogers, discusses why organizations need to think like their customers in the latest issue of DMA's Point.

Customer Strategy Expert, Mujdat Ayoguz at SAMENA’s Beyond Connectivity 2010 Conference :

April 28th, 2010, Beruit, Lebanon
Mujdat Ayoguz points to customer focus as differentiator in competitive industry

Customer Strategy Guru, Don Peppers, Keynotes at Aviation Outlook MENA in Cairo :

April 13, 2010, Cairo, Egypt
Thought leader talks about how a focus on customer experience will define future success for airlines all over the world

New Peppers & Rogers Group Research Reports that Marketers Don’t Link Short-term Actions to Long-term Implications :

April 1, 2010; Norwalk, CT
Study from the Peppers & Rogers Group Institute for the Advancement of Customer Centricity underscores the need for long-term thinking.

Best Practices in Customer Valuation featured in latest issue of Peppers & Rogers Group’s Customer Strategist :

March 31, 2010; Norwalk, CT
Newest issue of the executive journal features new customer valuation strategies at Nordea Bank, Cabela’s and Canada Post

Gartner and 1to1 Media Announce Winners of Gartner & 1to1 Media CRM Excellence Awards :

March 19, 2010; Egham, UK
Gartner, Inc. and 1to1 Media announced the winners of the Gartner & 1to1 Media Customer Relationship Management Excellence Awards 2010 in Europe, the Middle East and Africa (EMEA) and in Asia-Pacific region.

New global study to uncover emerging usage patterns and business opportunities :

February 15, 2010; Barcelona, Spain
Peppers & Rogers Group, the world’s leading authority on customer-based business strategy announced today that the firm is fielding a research study, “Digital Customer Agenda”.

Peppers & Rogers Group Brings New Talent to Financial Services Clients in Middle East :

January 19, 2010; Dubai, UAE
Industry expert Gokhan Gumuslu to lead growing financial services practice. This move underlines the company’s increasing commitment to servicing the growing financial services market in the Middle East.

Peppers & Rogers Group Opens New Office In Beirut :

January 5, 2010
Peppers & Rogers Group, the world-recognized leader in customer-based business strategy is pleased to announce the opening of its Beirut, Lebanon office. Peppers & Rogers Group currently operates offices on six continents across the globe. This new office is the fourth to be located in the Middle East region.