Don Peppers and Martha Rogers Ph.D. invented one-to-one business strategy over 15 years ago. Today, they are recognized gurus, acclaimed authors and globally sought-after speakers.

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Direct marketing

September 8, 2009

Will There Be Any "Non-Electronic Direct Mail" In Ten Years?

I was interviewed the other day on an Australian television business show, Lateline Business, and I made a brash prediction. You can see the six-minute clip or read a transcript of it here. The question I was asked was: "What about the industry [direct marketing] generally: how important today is going digital, the whole online space to direct marketing?"

And my unequivocal answer was as follows: "It's indispensible. There's going to be no non-electronic direct marketing within 10 years - none."

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